Shipping policy
Do you ship worldwide?
We only ship to Australia, US and Canada.
Will I be charged duties?
If you are purchasing from outside of Australia, you may be charged customs taxes and duties. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost. We are not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made.
The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer.
Problems with your order?
We want you to have the best online shopping experience, so if you have any problems with your order please contact us via email at nativeheartsau@gmail.com.
SHIPPING COSTS
Australia
We use registered post, so you can track your order. All Orders shipped Via Australia Post
| Orders Under $100 | Service | Charge | Time |
| Australia Post | Standard | $10.00 | 2-8 Business Days |
| Australia Post | Express | $15.00 | 1-4 Business Days |
| Orders $100 and Over | Service | Charge | Time |
| Australia Post | Standard | FREE | 2-8 Business Days |
| Australia Post | Express | $10.00 | 1-4 Business Days |
| International Order | Service | Charge | Time |
| Australia Post | Express | $30 Flat Rate | 7-15 Business Days |
International Orders
We use Australia Post, all tracked so you can keep an eye on your goodies.
Please note: For orders inside Australia our prices include 10% GST. For shipments to other countries where import tax applies, the 10% GST will be deducted. You may be charged customs duties and taxes when the parcel arrives in your country. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.